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Privacy Policy

Last updated: 27/01/2026

This Privacy Policy describes how ΣΥΛΚ ΙΚΕ (“the Company”, “we”, “us”, “our”) collects, uses, stores, and protects personal data of visitors and users of the website www.sylc.gr, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek and EU data protection legislation.

1. Data Controller

The Data Controller responsible for the processing of personal data is: ΣΥΛΚ ΙΚΕ with official website: www.sylc.gr and contact email the info@sylc.gr

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Email address

  • Telephone number

  • Information submitted through contact or inquiry forms

  • Technical data such as IP address, browser type, device information, and cookies

We do not collect or process special categories of personal data (sensitive data).

3. Purpose of Processing

Personal data are collected and processed solely for the following purposes:

  • Communication with users

  • Responding to inquiries and requests

  • Providing information about our services, activities, and projects

  • Managing business relationships and collaborations

  • Improving website functionality, performance, and user experience

  • Ensuring website security and proper operation

4. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal grounds:

  • The user’s consent

  • Performance of a contract or pre-contractual measures

  • Compliance with legal obligations

  • Legitimate interests of the Company, provided that such interests do not override the rights and freedoms of the data subject

5. Data Recipients

Personal data may be disclosed only to:

  • Authorized employees or partners of the Company

  • External service providers (e.g. IT, hosting, analytics) acting as data processors under contractual obligations

  • Public authorities, where required by law

We do not sell or commercially exploit personal data.

6. Data Retention Period

Personal data are retained only for the period necessary to fulfill the purposes for which they were collected, unless a longer retention period is required by law.

7. Data Subject Rights

Users have the following rights under GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

Requests may be submitted by email to [info@sylc.gr].
Users also have the right to lodge a complaint with the Hellenic Data Protection Authority.

8. Cookies

The website may use cookies to ensure proper functionality and improve user experience. Users may manage or disable cookies through their browser settings.

For more information, please refer to our Cookie Policy [if applicable].

9. Data Security

The Company implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data and to protect them against unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

12. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact us at:

📧 info@sylc.gr

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